Title VI Complaint Procedure

Any person who believes that they have been excluded from participation in, denied the benefits of, or subjected to discrimination under Title VI of the Civil Rights Act of 1964, relating to any program and/or activity administered by City of Ithaca based on race, color, or national origin with regard to the Commons Repair and Upgrade Project, may file an official Title VI complaint with the City of Ithaca Clerk, who serves as the Title VI Intake Officer:
City Clerk, First Floor, City Hall, 108 Green Street
, Ithaca, NY 14850, Phone: (607) 274-6570 | Fax: (607) 274-6432

A formal complaint must be filed within 180 calendar days of the alleged occurrence, the alleged discrimination; date on which the conduct was discontinued, or the latest instance of the conduct.

Complainant must present a detailed description of the issues, including names, job titles of individuals perceived as parties to the action complained against, date, time-of-day, location, and contact information of any witnesses to the alleged incident.

The complainant should complete this process by documenting the above details on the City of Ithaca Title VI complaint form. The complaint form must be signed, mailed or returned to the City Clerk’s office at First Floor, City Hall, 108 Green Street, Ithaca, NY 14850.

INVESTIGATION
Upon receipt of the complaint, the City Clerk will forward the complaint within two (“2”) business days to the City of Ithaca Title VI Compliance Officer for a determination of jurisdiction and acceptability.  The Title VI Compliance Officer will notify the Complainant, in writing within ten (“10”) days of receipt of the complaint. All complaints will be investigated promptly. The investigation should be completed within thirty (“30”) days.

Upon completion of the investigation, if a Title VI violation is found to exist, remedial steps as appropriate and necessary will be taken immediately.  The Complainant will also receive a final investigative report.  The investigation process and final report should take no longer than sixty (“60”) days. 

A copy of the City's Title VI Plan can be found here.

APPEAL PROCESS
If no violation is found and the complainant wishes to appeal the decision, he or she may contact the Federal Transit Administration Office of Civil Rights at: Title VI Program Coordinator, FTA Office of Civil Rights, East Building, 5th Floor – TCR, 1200 New Jersey Ave., S.E., Washington, D.C. 20590, or file a complaint online through the FTA’s website www.fta.dot.gov/civilrights/title6/civil_rights_5104.html.

EXTERNAL FILING PROCESS
A complainant may file a complaint directly within 180 days of the date of the alleged discrimination with the Federal Transit Administration by filing a complaint with the Office of Civil Rights, attention: Title VI Program Coordinator, FTA Office of Civil Rights, East Building, 5th Floor – TCR, 1200 New Jersey Ave., S.E., Washington, D.C. 20590 or via their website www.fta.dot.gov/civilrights/title6/civil_rights_5104.html.

A complainant may file a complaint directly with Tompkins County within one year from the last act of discrimination by filing a complaint with the local Human Rights Commission, attention:  Tompkins County Human Rights Commission, 120 West Martin Luther King, Jr./State Street, Ithaca, New York 14850, Phone: (607) 277-408 or Fax: (607) 277-4016.  There is no filing fee.