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1. What is a bike lane?
2. Are there special rules for riding in bike lanes?
3. If a bike lane is present, must bicyclists ride in the bike lane?
4. May motor vehicles enter bike lanes?
5. What is the purpose of bike lanes?
6. Where and when is it appropriate to install a bike lane?
7. Are bicyclists safer when in bike lanes?
8. If there is no bike lane, where are bicyclists supposed to ride?
9. Must bicyclists move to the side of the road if an emergency vehicle (in emergency mode) is approaching?
10. What can bicyclists do to improve their safety and comfort when riding in traffic?
11. How can I learn more about bike lanes, bicycle safety or other transportation-related issues?

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1. Does the City Attorney provide legal advice to members of the public?

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1. What happens if I fail to attend court as directed by my appearance ticket, attend a trial that has been scheduled for my ticket, or pay a fine that has been imposed or agreed to?
2. Where is the website that explains the process for a City Code or ABC ticket?
3. What should I do if I cannot attend the court date because I will be out of town, or I have to work, or I have an exam or I have some other conflict?
4. Can I plead "guilty" or "not guilty" by mail?
5. Can I resolve my ticket and/or find out what I will be fined via phone or email to the city prosecutor?

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1. How do I submit a Freedom of Information Law request?
2. How do I obtain or renew my passport?
3. What is the phone number to City Court?
4. How do I get a copy of my birth certificate?
5. How do I check on the status of a noise permit application?
6. How do I check on the status of an assembly permit application?
7. How do I get a copy of my marriage certificate?
8. My doctor gave me a note for a handicap parking permit. Where do I go?

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1. What is the City's Comprehensive Plan?

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1. Why is the City imposing a stormwater user fee now?
2. How was the stormwater user fee established?
3. Why isn’t funding for the stormwater program just included in my property taxes?
4. Do other cities have stormwater user fees?

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1. I own a property in an Historic District. What do I need to know?
2. How can I find out if a property I own is located in an Historic District?

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1. Why is impervious surface area used to determine a property's stormwater user fee?
2. What is considered an impervious surface?
3. What is not considered an impervious surface?
4. How is the amount of impervious surface area on my property calculated?
5. What if I disagree with the amount of impervious area listed on my bill?

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1. How do I appeal a parking ticket?
2. How do I obtain a copy of a police report?
3. How do I obtain a copy of a vehicle accident report?
4. I keep getting tickets for odd/even parking. What are the rules?
5. I received a ticket for an ABC or City Code violation. What do I do now?
6. My property was lost or stolen, how do I find out if it has been turned in?
7. Where do I pay for a parking ticket I received?
8. Where do I pay for a traffic ticket I received?
9. Where is the Ithaca Police Department located?
10. How long do I have to wait to take custody of property I found and turned in?
11. Does the Ithaca Police Department do civilian fingerprinting?

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1. How do I register my child into a Youth Bureau program?
2. When do you publish your recreation program brochure?
3. Can you pencil me in for a pavilion reservation?
4. How do I find out if a program has been cancelled?
5. How does a program wait list work?
6. Can I get a refund?
7. How flexible are the age requirements for programs?
8. Can I register my child for a program online?
9. Do you have scholarships available?
10. Whom do I contact to find out more about a specific program?
11. How much do Youth Development Division programs cost?
12. What mentoring programs does the Youth Bureau offer?
13. What are the volunteering opportunities at the Youth Bureau?
14. What is Recreation Support Services (RSS)?
15. What programs do you have for teens?
16. How do I find out about employment opportunities at the Youth Bureau?
17. How do I hire a teen to help around the house?

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1. Who is eligible to serve on Youth Council?
2. How can I apply to be a Youth Council member?

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1. What are the benefits of organizing a neighborhood association?
2. How do we go about forming a neighborhood group?
3. How can the City help me?
4. Is there any money available from the City for neighborhood organizations and civic groups?

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1. How do I pay a parking ticket?

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1. What is Public Art?
2. Who serves on the Public Art Commission?
3. How can I be involved in Ithaca’s Public Art scene?
4. How do I proceed?

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1. I'm moving. How do I get a permit to park a moving truck or POD storage unit outside my house for an extended period of time?
2. Does the city have bike lanes?
3. What is the Safe Routes to School (SRTS) Project?

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1. What are the key objectives of this project?
2. How is this project funded?
3. Who is involved in this project?
4. Where are the infrastructure improvements going to be? What will they look like?
5. What types of activities will be used to increase students' skills and enthusiasm for walking and biking to school?
6. When will I see results from this project?
7. How can I learn more about this project?

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1. What are shared lane markings?
2. Are the rules different in locations with Sharrows?
3. So, if the rules are the same, what are the benefits? What's the point?
4. As a motorist, how should I drive on streets with Sharrows?
5. As a bicyclist, must I ride over the Sharrows?
6. Where is the City of Ithaca going to install the Sharrows?
7. Why not just install standard bike lanes?
8. How can I learn more about this experiment with Sharrows?

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1. Is a permit required to fix my sidewalk?

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1. How do I apply for Site Plan Review?
2. Where can I find the City of Ithaca's Official Zoning Map?

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1. How can I help make youth sports more enjoyable for everyone?
2. What is the basic goal of our sports leagues?
3. Who coaches the teams?
4. How are teams formed?
5. What information should I make sure to receive from the coach?
6. When should I expect to hear about my child's team placement?
7. Is there a specific uniform my child must wear for games?

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1. What is stormwater?
2. Why do we need to worry about stormwater?
3. Why do I have to pay a stormwater user fee?

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1. How are stormwater user fee bills issued?
2. Are tax-exempt properties also exempt from the stormwater user fee?
3. What if I think my bill is wrong?
4. What services do I get from paying a stormwater user fee?

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1. How is the stormwater user fee calculated?
2. What is an Equivalent Residential Unit?
3. Why do one-, two-and three-family homes pay a flat fee?
4. How can I reduce my stormwater user fee?
5. How are credits calculated?
6. What are the criteria for reviewing a credit application?
7. What if my credit application is denied?

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1. How do I apply for a Subdivision?

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1. My water is rusty or red. What should I do?
2. I have no water. Whom should I contact?
3. There is water flowing from the ground or a damaged fire hydrant. Whom do I contact?
4. There was a backup in my sewer line. Who pays to unclog the line?
5. How do I apply for a new water or sewer service?
6. What does a typical sewer service look like?
7. What does a typical water service look like?

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1. I'm a local resident, how do I hire a teen?
2. I run a local business and I have a job opening. What can YES do for me?

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1. Where can I find the City of Ithaca's Official Zoning Map?
2. How do I find out what Zoning District a particular property is located in and the requirements associated with that?
3. How do I apply to the Board of Zoning Appeals (BZA)?